We’re a trucking company – we just haul dry vans. The company has been open for 5 years, and I’ve been working here for 3 years.

We started with 5 trucks when we started with Axon. It’s been almost 4 years and we were able to grow to 60 trucks. Axon has been especially helpful when it comes to driver payment, invoicing, and the accounting department. It has been a lifesaver.

It’s an easy system, so I learned it probably in a day and a half. It really helps.

My experience has been good. I know that if I have any questions, I can just phone. Axon’s staff are great. The call back is in 5-10 minutes or so. I’ve actually never had any issues with Axon. It’s a good system and we enjoy it. Everybody enjoys it.

I use Axon to see which driver has which load and where that driver is at. It’s easy. Like I said, it took me just a day – actually more like half a day – to learn the system.

I don’t use Axon every day, but whenever I get onto Axon I remember everything. Everything is just there. It’s user-friendly. That’s what I like about it. Everybody likes Axon.

They like them a lot because they’re very detailed. If there are any changes or anything, they’ll see it on the statement and question us about it. For example, if there is a layover that we paid them or there’s a deduction, they can see it physically on these statements. That helps a lot. It’s very driver-friendly. They understand it and it’s helpful.

I would have probably needed 2 more people for each department. For example, I have 2 people in accounting, and I would have probably needed 4 extra staff if we didn’t have Axon. That’s very good, very helpful. It’s cutting down on the manpower that we need to run a company our size.

If we were to double in size again, we would probably only have to bump it up by about 3 people.

I think it probably paid for itself in the first couple of years, because back then we had 5 people working for 2 trucks. . . . That’s a lot.

When we integrated Axon, we cut down on personnel and it worked out great. Since then we’ve had just a few people that we had to hire on. It’s a good system.

The reports are what help us a lot. There are a lot of reports that are customer-friendly, that we can just take from Axon and email to our customers in an attachment. The customers love that. I don’t think we’ve ever had a complaint about any reports that we send directly from Axon to the customers, and we send them on a daily basis. It’s good.

Yes, I’ve had experience with the McLeod system. I think McLeod is way more complex. I know trucking companies around here still use it. But I’ve used it first-hand and I know we would have a lot of trouble trying to train everyone how to use McLeod.

The support is great from Axon. McLeod had a 1-800 number, but it was a voicemail. You’d have to call them and leave a message, and they’d call you back. But it took them at least half a day to get back to you – they’re slow to get back.

Great experience and fabulous customer service. I would recommend it to anyone.