Tim: We haul basically oil and salt water and do service work in the southeast Saskatchewan southwest Manitoba, and Alberta and I guess North Dakota and basically, it’s in the well, we do vacuum truck work as well.

Tim: We started using Axon Software in 1998.

Sharon: I started using it in 1999, the C4 program.

Tim: It refined it quite a bit, our billing’s a lot faster now with Axon than what it was before, everything was manually done before and then there was a set of books kept just to put everything into and now we don’t do that at all anymore.

Sharon: I came when it was computerized which did seem like it was a good program, where everything was generated from tickets and all the payroll was generated, the unit statements were generated, you did your payables, the receivables, it was all generated from your ticket entry so you weren’t using a couple of programs to combine what you needed to get done.

Tim: When we started with Axon, we had about 35 trucks and now we’re up to around 200 trucks so it’s increased lots. We just had all the paperwork to do, without Axon it would have made it a lot harder to increase that much, we’d have to add on probably another six or seven people.

Sharon: it’s just capable to handle the large amount, the large volume, because we don’t have control over the expansion. I mean that’s our salesmen and our managers and stuff getting the work. We just have to be prepared for that. Axon can handle it. We’ve never had any troubles that way.

Tim: I don’t know how you’d really put a number on it, I suppose that many secretaries every year would definitely have saved quite a bit of time every year from it, I’d have to hire that much more staff without Axon.

Sharon: I would say so, mmhm.

Tim: Oh, it’s definitely helped out, they put it through faster with the Axon system, because from when the ticket’s made, it’s already onto their pay, they can be shown then with Axon, so it’s definitely helped out lots that way.

Sharon: Definitely and the unit statements, I couldn’t imagine doing a unit statement manually, the unit statements are a really nice feature.

I’ve had a few operators comment on how nice they are to read as far as for the detail of the deductions and things like that. They really like how everything’s detailed with the deductions. It’s very straight forward. I haven’t had many complaints. And as far as the drivers, we provide a driver settlement, but it doesn’t have the price on it. It just shows their location, the date, the ticket number and the volume and they’re able to reconcile that to their daily driver report, so they really like having that driver settlement that’s produced.

it’s the girls that do the tickets do the invoicing, but it seems to flow. We don’t have any complaints from our customers. They seem to like the invoice that they get.

Sharon: That’s hard to say. I really don’t know. I would say probably three or four more, but I’m just guessing, because I don’t know what that would entail because I’ve never done it before.

Tim: It makes it pretty easy; they can just do a report and they have it right away.

Tim: Once we started using Axon, we saved about $2,000,000, we would’ve hired more people to do it so it’s definitely been a big saving.

Tim: Oh, I’d tell them it’s really good, I’ve already told other people to call Axon, so it’s been good in the day-to-day stuff, it’s definitely saved us lots of work like the secretaries definitely like the Axon system.

Sharon: Oh, I would recommend it, yeah, highly recommend it.