FREIGHT MANAGEMENT SOFTWARE

Axon provides the best support available. Period.

Axon’s Real-Time, Total Integrated freight management software makes producing Equipment Statements and driver settlements as easy as clicking a button. Information is drawn from Accounts Payable, Fuel Card Downloads, Dispatch, Order Tracking and Invoicing. And it’s done instantly and automatically.

Fast, accurate production of easy-to-understand driver settlements and owner-operator equipment statements makes for happier drivers and eliminates costly errors from overpayments and missed charge-backs. We’ve seen many, many cases where drivers or owner operators have incurred large expenses that have been processed too late, or been missed entirely. Good luck collecting them if they have moved on to another company.

On the other hand, good drivers can feel they are being mistreated, because of mistakes on their statements. Or because they are in a constant battle with your accounting department because they think mistakes have been made, or that mistakes take too long to correct. This is made more difficult by typical accounting software for freight forwarding companies.

As part of our commitment to provide the best support possible to all of our clients, Axon constantly invests in the development of software features that help make learning and using Axon easier and more trouble-free. Axon includes the industry’s first and only Pro-Active, Intelligent Support System to save you from costly down-time! No software product can provide real value without an outstanding support team behind it.

Axon’s team strives to provide the best level of support possible. Our average response times are the best in the industry. And we have provided our team with their own sophisticated set of management tools to ensure that calls are dealt with properly, and as quickly as possible.

But that just wasn’t good enough for our tough standards. So our support group and our R&D team came up with a game-changing technological advancement – a support early-warning system built right into your software that alerts us to potential critical problems automatically!

That’s right – the freight management software actually sends our development and support team an email message alerting us of any problems or inconsistencies with your information or programs. Then our team can immediately get to work solving your problem – often before you’re even aware there was one!

Axon comes with a “Magic” Data Recovery System that protects you from losing precious information. In technical terms, Axon includes “Full Concurrency and Recovery Support in the Database.” What that mouthful means is that, if your server (the computer where all your data is stored) “crashes” in the middle of entering a transaction, such as a check or an invoice, your information won’t be lost or damaged! (No other software on the market has this protection built in.) On other, less advanced software systems, when a computer “crashes”, the software will either squawk at you to run some kind of complicated (and time-consuming) “fix” on the data, or it will ignore the problem, and let you suffer the consequences down the road.

Axon automatically detects conflicting transactions. And if the server crashes, Axon will automatically check the integrity of the database and roll back any uncompleted transactions to return to a consistent (in balance) state. What this means to you is that your data is secure and protected from damage. It saves you time, frustration and lost revenue.

“Consistency” means less training time and fewer errors. Having all your management systems fully-integrated means that all of your applications work the same way. This means you’ll need to spend far less time in training. You won’t get confused because one part of your software works one way and another a different way. So you’ll make far fewer mistakes.

You won’t need to worry about updating many different pieces of software, since everything is brought up-to-date with a single update. And you’ll be completely supported by one support desk (rather than being forced to call several different help desks just to get a simple answer). The bottom line is that having the complete consistency you get with Axon will get rid of your frustration, and save you lots of time and plenty of money.